Gambling involves risks: debt, isolation and addiction. Adults only.France helpline: 09 74 75 13 13

Limits · Break · Voluntary ban

Take a gambling break that actually protects you

When limits stop working, a break needs practical steps: restrict access, protect essential money and seek support.

Person taking a break away from gambling screens
Useful protection addresses access, money and human support.

When limits stop working, a break needs practical steps: restrict access, protect essential money and seek support.

01

Recognise when to stop

Chasing losses, repeated deposits, hiding spending or borrowing to gamble are reasons to stop immediately. You do not need to wait for a crisis.

Write down losses over a defined period and ring-fence essential expenses. Protect money and people first if gambling affects bills or relationships.

02

Make returning to play harder

Use limits and account closure at every relevant operator. Turn off promotions, remove gambling apps and plan another activity for moments when the urge returns.

Deleting an app does not close an account. Obtain written confirmation. An operator restriction and a national ban have different scope.

03

Understand France’s voluntary ban

According to Service-Public, it blocks access to physical casinos, gaming clubs, relevant legal online sites and FDJ or PMU games played through a player account.

The initial period is three years. It then continues unless removal is requested. It may not block illegal or foreign sites.

04

Add human support

Joueurs Info Service offers anonymous confidential phone and chat support. Relatives may also seek advice for themselves.

If the urge returns, contact a trusted person or professional rather than testing whether you can gamble a little. A setback is a reason to adjust protection, not abandon help.

Worked example

Match a measure to a need

Measures can work together; check their scope.

NeedMeasureCheck
Restrict one accountOperator limit or closureWritten confirmation
Avoid legal French offersVoluntary gambling banOfficial scope and duration
Talk and planJoueurs Info ServiceHelp for players and relatives

Seek support now

Joueurs Info Service: +33 9 74 75 13 13. Official sites explain current steps and hours.

Official sources